INSTALLATION & TRAINING

Maximise the potential
of your machine

We offer operator training to our customers to help increase machine knowledge, learn safe operating techniques and discover how to maximise machine productivity. We also help with complex installations and ensure that operators are knowledgeable on how to properly run the Cold Jet system.

The Cold Jet Difference

Ongoing support and guidance throughout the life of your machine.

24 hour technical support

Our service team is available 24/7, 365 days a year and is dedicated to providing support and advice on all aspects of Cold Jet machines

Regional in-field support

With service centres around the globe, our technicians are always within reach. Cold Jet has 13 service centres located in 10 countries around the world and the largest install base of human technical resources

Highly trained and experienced team

Our technicians and support team acquire an extensive knowledge of Cold Jet machines, allowing them to deliver extraordinary attention to detail when working with your machine

Remotely monitor and diagnose machines with Cold Jet CONNECT™

Ensure your machine is always running efficiently by remotely monitoring via our IoT solution

Rental machines

We have rental machines available for when your machine is being serviced

We are the OEM

We designed and engineered the systems and parts – we know how to find solutions

Improve machine performance and ensure employee safety

We offer a range of training services that can be performed at your facility or at one of our global service centres. Our team will instruct employees on how to operate your machine more efficiently and discover how to take full advantage of all the technologies available to them.

  • New operator training
  • Customised training
  • Refresher training
  • Training seminars
  • Training videos

TESTIMONIALS

Thousands of customers
around the world rely on Cold Jet

With a global install base of 15,000+ that consists of companies
large and small – Cold Jet delivers real value.

Amazing

Amazing! fast responses and very friendly and helpful staff!!! BEST PLACE FOR DRY ICE!!!!

Dry ice

Great product. Well priced. Great Service. I would definitely recommend working with Cold Jet Australia.

Operations Surface Preparation

Top quality, robust equipment and fantastic support!

National Operations Manager / Surface Preparation Company

CEO Infrastructure

The guys were really helpful in working out what I needed to do to fix my problem. Great customer service and well priced! Thanks.

CEO / Infrastructure Company

Customer Service

Its always a pleasure to work with Camilo and the team at Cold Jet. Excellent customer service!!!!

Project Manager / Power Generation Services Company

Food

We recently switched to ColdJet from another supplier for our Dry Ice requirements, Cold jet have been excellent to deal with, great customer service, on time delivery and excellent quality, particularly the quality of their Dry ice storage containers is top notch resulting in a lot less wastage as compared to our previous supplier.

Production Manager / Multi-National Food Company

Bakery

After purchasing a Cold Jet blasting machine a number of years ago we have had great success with improving the cleanliness of our large food manufacturing site. The effectiveness of dry ice cleaning is amazing, as are the results. The team at Cold Jet are great to deal with and we’ve had the pleasure of using their services and dry ice for the past 3 years. I would highly recommend them for anyone looking at using dry ice cleaning.

Quality Manager / Multi-National Bakery

Spec Savers

As a company, Spec Services has worked closely with Cold Jet on two projects to date. I have found the CJ team both helpful and professional in their approach and the results achieved were outstanding. Moving forward, we will use this methodology on a greater scale in 2020.

General Manager / Spec Services

Blasting Services

Been using Cold Jet as our preferred supplier of dry ice supplies/equipment for over 2 years now. Couldn’t recommend them highly enough for their level of professionalism, client relations and proactive attitude across the board. Will be using Cold Jet for all our dry ice requirements for the foreseeable future!!

Project Manager / Specialised Blasting Services Company
{"video_yurl":"true"}

Need Help?

From answering your technical support questions to helping you find the right accessories for your unique application, we’re here for you.


    Yes I agree to the terms and privacy policy.

    Contact permission*(do you want to receive information on Cold Jet products, solutions or services for my business):
    YesNo